“Accounts with prior balance alerts require verification before we add third-party refund checks.”

I held on to the edge of the marble counter with both hands.

“Thirty-two thousand dollars?”

“Thirty-one thousand eight hundred and seven dollars,” she said.

“That’s impossible,” I said, clearing my throat gently.

“My father had over six hundred thousand dollars in that main account in November.

I looked at his paper ledger right at this desk when we paid his prescription copays.”

“Forty-five dollars per bottle,” the teller said, nodding once.