If I wanted repair, I could not keep him permanently on trial.

Accountability has to remain specific.

PART 48 — HOSPITAL POLICY CHANGES

Months later, patient relations sent a letter.

The bereavement service had updated its protocol after reviewing our case.

When one parent is temporarily incapacitated, staff could document the available parent’s preferences but would re-offer viewing and memory-making options directly to the recovering parent once medically able.

Clear.

Simple.

Should have happened before.

I cried reading it.